Signature not required: Faster checkout on Shopify POS

Signature not required: Faster checkout on Shopify POS

Credit card networks are making the switch that merchants and customers alike have wanted to see for years: eliminating the signature requirement from in-person retail checkout. Signatures are no longer the best way to prove someone’s identity, or protect against fraud. Not to mention, they’re a hassle for the customer signing, as well as customers waiting in line to pay.

As of April 2018, all major payment service providers including Visa, Mastercard, American Express and Discover made the signature requirement optional for EMV contact and contactless chip-enabled card readers in the US and Canada. And now Shopify is extending the ability for our in-person sellers to remove signature collection as part of the checkout experience within Shopify POS.

We want retailers to focus on conversations, not credit cards, so we’re excited to be the first major point of sale provider to enable this new payment standard. Sellers who opt-in to this feature will offer their customers a faster checkout experience, without sacrificing security. This feature is optional and merchants can decide if and when they want to implement the change.

In the last year, over 70,000 merchants used the Shopify platform to sell in-person, and that number continues to grow. Our mission is to equip merchants with everything they need to make multi-channel retail a reality. This update is one of many we’re making this year that will let retailers spend more time building relationships and engaging customers in ways that will ultimately lead to more sales.

We’ll start rolling out this feature by the end of the month, so look out for the update on your Shopify POS app under “Store” > “Payment types” > “Shopify Payments” . Tap “Skip customer signature” to enable the feature. Learn more here.

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About Shopify

Shopify is the leading omni-channel commerce platform. Merchants use Shopify to design, set up, and manage their stores across multiple sales channels, including mobile, web, social media, marketplaces, brick-and-mortar locations, and pop-up shops. The platform also provides merchants with a powerful back-office and a single view of their business, from payments to shipping. The Shopify platform was engineered for reliability and scale, making enterprise-level technology available to businesses of all sizes. Headquartered in Ottawa, Canada, Shopify currently powers over 800,000 businesses in approximately 175 countries and is trusted by brands such as Nestle, Kylie Cosmetics, Allbirds, MVMT, and many more.